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August 28,2008   |
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Hours of Operation
NEW Summer Hours
Tuesday - Friday ..............9 - 6
Saturday.........................9 - 8
We are closed Sunday and Monday.
Our Fitness Classes are available outside of the above mentioned hours.
Moss Wellness Spa welcomes event planners and special functions,
please contact us at 480-945-6772 for availability.
Arrival
To begin your Moss spa experience, we suggest that you arrive at the spa Reception Desk a minimum of 20-30 minutes prior to your scheduled appointment. You will be provided with a personal tour of our facility. Luxurious robes and sandals are available for use throughout the day.
Parking
Moss does have assigned parking spaces on level P2, below the Scottsdale Waterfront. However, we also suggest the Scottsdale Waterfront Valet Service near Wildfish or Olive & Ivy, then a short stroll to our location above Urban Outfitters.
Cancellation/Change Policy
Please allow 12 hours notice of cancellation or changes to avoid being charged for the treatment. Please keep in mind that late arrivals will not receive an extension of scheduled services. Prices and services are subject to change without notice.
We Care About You
Please notify your personal spa concierge of any health conditions at the time of your booking. First time guests will be asked to complete a personal health form prior to treatment. Communication with your spa concierge and service provider is essential for you to receive the most personalized treatment. All information is confidential and will not be shared.
Attire
Robes and sandals are provided for each of our spa guests. While many clients prefer to wear nothing beneath their robes, your comfort is of the utmost importance. Please use your own discretion.
Quiet and Relaxing Environment
In order to provide a relaxing and quiet environment to our guests, we do not allow cell phones, pagers, or smoking anywhere within Moss. Guests must be at least 16 years of age; an adult must accompany all guests under 18.
Valuables
Please remove any jewelry or valuables prior to your spa service. Moss is unable to assume liability for any items left in the lockers.
Payment
Moss accepts Visa, MasterCard, and American Express. Upon arrival, we will verify your payment selection.
Gratuities
For your convenience a 20% gratuity will be added to all services. If you would like to adjust this amount at the end of your services, please contact the Reception Desk.
Moss Spa Suite
Are you coming to Moss with a group? Book our Moss Spa Suite for a private place to gather with friends before, after, or during your scheduled treatments. Our suite can accommodate up to 8 guests and the pricing is in addition to any treatments. Please consult with your personal spa concierge regarding availability, dining options and pricing.
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